Startorent Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use the Startorent platform. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Definitions

• Personal Data: Any information relating to an identified or identifiable individual (e.g., name, email, location, etc.).
• Processing: Any operation performed on personal data, such as collection, storage, modification, or deletion.
• Data Controller: Startorent, responsible for determining the purposes and means of processing personal data.
• Data Processor: Third parties that process personal data on behalf of Startorent, such as payment providers (e.g., Stripe).
• User: Any individual who uses the Startorent platform (renters and listers).

2. Personal Data We Collect

We collect the following personal data to provide our services:

• Account Information: Full name, email address, phone number, billing address, and login credentials.
• Payment Information: Credit card details, bank account information (handled securely by third-party payment processors like Stripe).
• Usage Data: Information such as IP addresses, browser types, device information, and website usage behavior (e.g., page visits, time spent).
• Communication Data: Any messages or communications sent via the Startorent platform.

3. How We Use Your Personal Data

We use your data to:

• Provide and maintain the platform: Account creation, listing management, and payment processing.
• Improve user experience: Personalizing the platform, troubleshooting issues, and adding features.
• Communication: Sending transaction confirmations, updates, or notifications.
• Marketing: Providing you with special offers and updates (optional, with opt-out options).
• Legal Compliance: Ensuring compliance with applicable laws, such as tax obligations or responding to lawful requests from authorities.

4. Legal Basis for Processing Personal Data

In compliance with the General Data Protection Regulation (GDPR), we process personal data based on:

• Consent: When you opt into marketing communications or agree to the platform’s Terms of Use.
• Contractual Obligation: To provide the services you request (e.g., processing payments).
• Legal Obligation: To comply with tax regulations, reporting, or legal demands.
• Legitimate Interest: To improve platform functionality and ensure security.

5. Data Sharing and Third-Party Processors

Startorent may share personal data with:

• Service Providers: Payment processors like Stripe, analytics services (e.g., Google Analytics), and hosting providers.
• Legal Authorities: When required by law, such as for tax compliance or legal investigations.
• Business Transactions: In case of a merger, acquisition, or asset sale, personal data may be transferred.

All third parties are contractually obligated to process personal data in compliance with GDPR.

6. User Rights Under GDPR

As an EU user, you have the following rights:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to any incorrect or incomplete data.
• Right to Erasure: You can request that we delete your data (except where retention is required for legal reasons).
• Right to Restrict Processing: You can request limitations on how we process your data.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your data for marketing or other legitimate interests.

To exercise any of these rights, you can contact us at support@startorent.com.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. This may include retaining certain information to comply with tax laws, resolve disputes, or enforce our agreements.

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. These include encryption, firewalls, and secure servers. While we strive to protect your personal data, we cannot guarantee absolute security, as no system is 100% secure.

9. Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or compliance with an EU-US Privacy Shield (where applicable).

10. Cookies and Tracking Technologies

We use cookies to enhance user experience and track platform performance. Cookies are small text files stored on your device that collect information such as your browsing behavior. Types of cookies used include:

• Essential Cookies: Necessary for basic platform functionality.
• Analytics Cookies: For analyzing user interactions with the platform.
• Marketing Cookies: For delivering personalized advertisements.

You can manage cookie preferences through your browser settings or opt out of tracking via Google Analytics by using a browser add-on.

11. Children’s Privacy

Startorent does not knowingly collect or solicit personal data from anyone under the age of 18. If we discover that we have collected personal information from a child under 18 without parental consent, we will delete that information promptly. If you believe we may have information about a minor, please contact us.

12. Changes to the Privacy Policy

Startorent reserves the right to update this Privacy Policy at any time. Users will be notified of any significant changes via email or by a prominent notice on the platform. Continued use of the platform after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: support@startorent.com

Website: www.startorent.com