Welcome to Startorent, a peer-to-peer rental platform that connects users looking to rent or lease tools, equipment, and materials. By using our platform, you agree to abide by these Terms of Use. Please review these terms carefully as they set out your rights and obligations.
Users are required to provide accurate, complete, and up-to-date information about themselves and the items they list. This includes item descriptions, conditions, and compliance with local regulations (such as CE-marking for applicable tools).
Users must ensure that they are the rightful owners or legally authorized to rent out the items listed. Any illegal activity, such as listing stolen goods or counterfeit items, is strictly prohibited.
It is the user’s sole responsibility to ensure the rented items are safe and functional. Users must verify that the items comply with all local safety regulations and provide necessary usage instructions to renters. Users are also responsible for maintenance and must repair or replace defective items before listing them.
Startorent advises all users to have adequate insurance for items they rent out. In some cases, insurance coverage may be required, especially for high-value or specialized equipment. Users are encouraged to review their policies or contact their insurer for guidance.
Startorent provides a platform to connect users but does not directly participate in the rental transactions. Startorent is not responsible for the quality, legality, or safety of the items listed, nor does it guarantee the accuracy of any information provided by users.
Startorent makes no warranties regarding the items rented through the platform. The platform is provided 'as is,' and any issues regarding the condition or functionality of rented items must be resolved between users.
Startorent is not liable for any damages, direct or indirect, arising from the rental of items between users. This includes personal injury, property damage, or financial losses. Users agree to release Startorent from any liability related to their use of the platform.
All rental agreements and payments are made directly between users. Startorent provides tools for users to communicate and make transactions but does not act as a party to these transactions.
Startorent facilitates payments through Stripe, a third-party payment processor. Users are required to provide accurate payment information, and Startorent does not store or manage credit card information. Payments are processed securely, and funds are typically transferred to the seller within 24-48 hours after the transaction is confirmed.
Startorent charges a service fee of 5% on all transactions. This fee supports platform maintenance, customer support, and security measures. All service fees are clearly displayed during the transaction process, and there are no hidden fees for users.
Users are responsible for ensuring that all listed items comply with local laws and safety regulations. Items that pose a risk to health or safety should not be listed without proper safety certifications.
The following items are prohibited from being listed on Startorent:
Users may cancel a rental transaction before it is confirmed. Once confirmed, cancellations may incur penalties as outlined by the terms of the rental agreement between users. Users are encouraged to discuss cancellation terms before completing a transaction.
Startorent recommends that users resolve disputes amicably through direct communication. If an issue arises that cannot be resolved, users can contact Startorent for assistance in enforcing platform rules, but Startorent will not mediate disputes beyond platform-related issues.
In the event of a platform-related issue, users may contact Startorent customer support. Startorent reserves the right to review and investigate any claims of violation of these Terms of Use and may suspend or terminate user accounts at its discretion.
Users are responsible for complying with their country’s tax laws. In countries like the Netherlands, VAT may apply to certain rental transactions, particularly for real estate or high-value equipment. Users should consult their tax advisor or local tax authority for guidance.
Each country within the EU has specific consumer protection laws that users must adhere to. Users should familiarize themselves with the rental, sales, and consumer rights laws applicable to their country of operation.
Users must ensure that any rented equipment complies with the safety standards of their respective country. For example, tools and machinery rented in the Netherlands, Belgium, France, or Germany must have the appropriate CE-marking or other safety certifications.
Startorent reserves the right to suspend or terminate user accounts that violate these Terms of Use, including fraudulent activity, failure to meet safety standards, or listing prohibited items. Startorent may also take legal action against users who engage in unlawful conduct on the platform.
Startorent reserves the right to modify these Terms of Use at any time. Users will be notified of any changes, and continued use of the platform constitutes acceptance of the revised terms.
These Terms of Use are governed by and construed in accordance with the laws of the European Union and the local laws of the user's country of residence. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the user's country.